HamaTech APE offers a variety of support options to fit our customers' needs. We understand the importance of manufacturing stability and have designed customized service offerings to keep HamaTech systems running smoothly.  

Our highly experienced field engineers are trained and certified with comprehensive programs to meet the highest level of requirements. As the initial point of contact, they are equipped to resolve hardware and software issues on-site and have access to technical expertise directly from the HamaTech factory 24 hours a day. At the headquarters in Sternenfels, Germany, technical customer support teams liaise with engineering and manufacturing to ensure customer issues are resolved quickly and cost effectively.  

Service offerings:

• 24 / 7 technical support from the factory
• Flexible service contracts
• Preventative maintenance
• Corrective maintenance
• Process support
  
  

HamaTech has a broad range of product enhancements designed with the latest technology to keep systems productive.  Click here for more information.
 
HamaTech’s Next-to-New equipment is refurbished in the factory by technical experts to ensure the highest level of conformity to specification.  Next-to-New equipment is upgraded to meet new technical and safety requirements.  Click here for more information.